Product Support
At SBT Business Technologies, we value our customer relationships and realize that they are the key ingredients to our success. Our proprietary, browser based incident tracking technology - TekTrak - enables us to address your concerns in a timely manner. We record, track and archive every question, problem, suggestion and solution.
With TekTrak our customers can submit questions, upload files, and make suggestions via the Internet. Our customers can then view all the action under way, including each step that has been taken to address their inquiries.
TekTrak is an easy-to-use, affordable solution that provides a secure environment for electronic transfers of sensitive customer data.