Most Frequently Asked

Question: How do I request a new certificate for the web site?
Answer: First, download the QuickStart Guide (PDF) in the column to the right. Then follow the instructions for Requesting the Certificate.

Question: I'm using IE to request a certificate. After I choose "Advanced certificate request", my screen doesn't look like the one in the QuickStart Guide. What is wrong?
Answer: Click on Tools in IE. On the Tools menu, choose "Compatibilty View Settings". If achbusiness.com is listed, remove it. Then close the dialog and use the browser Back button to go all the way back to the Welcome page. Then start your certificate request again.

Read more FAQs or ask a question

Client QuickStart Guide (PDF)

Processor QuickStart Guide (PDF)

Compliance Documentation

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11 Racetrack Rd NE
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Fort Walton Beach, FL 32547


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