the SBT web sites and informs you of data we collect, how we protect it and what choices you have about how
commitment to you and your privacy, and how you can participate in that commitment.
If you send an e-mail to SBT, your email address and the contents of your message are collected. These are
used to respond to you, to address issues you identify, or to forward your message to another SBT employee
who can help you. We do not disclose your e-mail address to any person or organization outside of SBT.
Cookies are files that web browsers place on a computer's hard drive to collect data and track users'
visitation to the website. SBT Business Technologies uses a cookie on this web site simply to track
whether or not the user has been notified when Flash animation failed to load (FEN=1 when Flash fails). Click
here to view the cookie. The
secure transactional web sites utilize cookies strictly for the purposes of maintaining session state
and recording screen resolution. The session state information does not contain any personally identiifiable
SBT takes every precaution to protect our users' information. Our business solutions utilize some of
the most advanced technology for Internet security available today.
When users submit sensitive
information via SBT's websites, the information is protected both online and offline. All user
information is safe, secure, confidential and restricted in our offices. Our transactional web sites
are configured to operate using Secure Sockets Layer (SSL). SSL provides encryption and message
authentication. Each user must obtain a 256-bit digital certificate to access the transactional web sites. Digital
certificates must be renewed each year. Only employees requiring the information to perform a certain
task are granted access to personally identifiable information.
All user data is stored in secure
databases. No other user information is recorded within the computer's file system. Data for customers
who discontinue service is deleted from the databases immediately upon receipt of the formal cancellation
document. Any externally supplied data such as a sample file is maintained on the system during the time
the incident is being researched and immediately destroyed once the incident is resolved. This information
is not shared with anyone beyond the SBT support staff, except when required by law enforcement
investigation. Activity logs containing no personally identifiable information are maintained for one year
and will automatically drop off the system during normal retention checking.
SBT employees are kept
up-to-date on the company's security and privacy practices. Our employees are regularly notified and/or
reminded of their role in the protection of our customers' information.